Privacy Policy

Your privacy is important to us. Learn how Ferry Tickets Greece collects, uses, and protects your data.

1. General information and controller

The company ILIA STELLA TOY SPIROU, with registered address at [REGISTERED ADDRESS], TIN 123409801 (Tax Office: KEFODE), as legally represented (hereinafter referred to as "Ferry Tickets Greece" or the "Company"), is the controller responsible for the collection, retention, and general processing of the personal data of users, as such data are collected and retained through this website as well as the social media sites linked to our website.

2. Which personal data are collected

We collect and process your personal data as follows:

  • When you purchase tickets: We ask for your full name, sex, age, country of birth, e-mail address, telephone number, and payment details. We need this information to complete the contract and comply with legal obligations (PD 23/1999).
  • When contacting us: If you use our contact form, we collect your e-mail and your request details to reply to your question.
  • Newsletter: We use your e-mail to inform you about offers and services, only if you have provided consent.
  • Website usage: We collect IP address, device type, and browser info to improve our website performance and user experience.

3. Processing purposes

a. Provision of Services: To issue your ferry tickets and execute the relevant contract.

b. Support: To solve technical issues and improve our services.

c. Legal Compliance: To comply with tax and maritime regulations.

d. Marketing: To send newsletters and offers (with your consent).

4. Cookies

Much of the information in this Privacy Policy is collected through the use of cookies. Cookies are small text files stored on your device. They allow us to measure and analyze behavior on our website. You can manage your cookie preferences at any time.

5. Your Rights

You have the right to:

  • Request access to your personal data.
  • Request rectification or erasure of your data.
  • Object to processing for marketing purposes.
  • Withdraw your consent at any time.

To exercise these rights, please contact us at: booking@ferrytickets-greece.com

6. Data Retention

Personal data related to ticket issuance is kept for a period of ten (10) years or as long as necessary for tax and legal compliance. Contact requests are kept for 36 months.

7. Recipients of personal data

We may share your data with:

  • Ferry Companies: To issue your specific ticket.
  • Service Providers: Hosting, accounting software, and payment processors.
  • Authorities: Law enforcement or tax authorities if required by law.

8. Data Security

The Company takes all appropriate technical measures to ensure confidentiality. Your payment data goes through SSL 128bit encryption to ensure secure transactions.

9. Contact Data Protection Officer

For any issues relating to the processing of your personal data, you can contact us at:
Email: booking@ferrytickets-greece.com
Phone: +30 210 411 2100